THE COMMUNICO Q4 NEWSLETTER

Reset. Reinforce.
Plan What’s Next.

A new quarter is an opportunity to reconnect with what works, strengthen the skills that matter, and plan thoughtfully for the year ahead.

Join Gregg for a brief welcome to this quarter’s learning, reinforcement, and planning opportunities.

COMPLIMENTARY LEARNING

MAGIC® - Beyond the Workplace

MAGIC® is not only about customer conversations. The same behaviors can strengthen the way we connect, listen, and communicate in everyday life.

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RECORDED WEBINAR Presented by Gregg Complimentary

MAGIC® Outside of Work

Explore how the MAGIC® mindset and communication principles can strengthen the relationships and moments that happen outside of work. Once released, the recording will be available to watch whenever it is convenient for you.

COMMUNITY EARLY ACCESS October 15 · 10:00 a.m. ET Available through the MAGIC® of Service Excellence Community page for members with access.
YOUTUBE RELEASE October 22 · 10:00 a.m. ET An unlisted YouTube viewing link will be emailed to everyone who registers.

REGISTER ONCE · RECEIVE BOTH EMAILS

Reserve access to the recording

We’ll email the October 15 early-access link for the MAGIC® of Service Excellence Community page, followed by the October 22 unlisted YouTube link. You do not need to select a viewing date.

Your information

By registering, you agree that Communico may email you access information for this webinar. October 15 early access through the MAGIC® of Service Excellence Community page is limited to eligible community members.

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KEEP THE MAGIC® GOING

Meet MAGIC® Refresh

Revisit essential skills, test your knowledge, and explore practical reinforcement activities whenever you need a fresh reminder.

Explore MAGIC® Refresh
NEWSLETTER ACCESS Password teammagic

LISTEN. REFLECT. PLAN.

What does your team need right now?

Tell us what your team is navigating. We’ll review your responses and follow up with a personalized recommendation—not a one-size-fits-all answer.

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THREE QUESTIONS · ABOUT THREE MINUTES

Share what your team needs

Your responses will be reviewed personally by Communico so we can follow up with a recommendation that reflects your situation.

Your information
1 What is the most important outcome for your team right now?
2 What is most likely to get in the way?

Select all that apply.

3 What type of support would be most useful?

By submitting, you agree that Communico may contact you about your responses. Your information will not be sold or shared for unrelated marketing.

LIMITED-TIME Q4 OPPORTUNITIES

Invest now. Build momentum for what’s next.

These offers are open to newsletter recipients and may be combined when more than one applies.

ORDER BY OCTOBER 15

MAGIC® WORKBOOKS

Volume savings

1–10010% off
101–20015% off
201+20% off
Request workbook pricing
SIGN BY OCTOBER 15

MAGIC® BUSINESS / EMAIL WRITING

20% off the program fee

Help employees write with greater clarity, confidence, professionalism, and customer focus.

Discuss the program Project confirmation must be signed by October 15. Workbook and in-person travel costs are excluded.

START A CONVERSATION

Which opportunity interests you?

Select one or more options. A Communico team member will review your inquiry and follow up with the appropriate details.

Your information
I’m interested in:

Select all that apply.

By submitting, you agree that Communico may contact you about your inquiry. Your information will not be sold or shared for unrelated marketing.

A NEW RESOURCE

Introducing Culture Health

Communico can connect interested clients with Culture Health to explore an additional resource for strengthening organizational culture.

Learn about Culture Health Program arrangements and payments are handled directly through Culture Health.
First-page preview of Are You a Culture Leader by Wally Hauck

CULTURE PERSPECTIVE

Are You a Culture Leader?

Culture is shaped in ordinary moments, one conversation and response at a time. In this personal reflection, Wally shares how everyday communication can reinforce trust, performance, and the culture people experience.

Why we’re sharing it: Although this reflection is separate from our Culture Health partnership, it captures a belief central to Communico’s work: culture is reinforced through the way people communicate.

Read Wally’s reflection Download the PDF

LOOKING AHEAD

The next chapter of MAGIC®

We’re continuing to evolve the MAGIC® of Customer Relations experience, with a refreshed program targeted for Q1 2027.

More to come

THANK YOU FOR YOUR PARTNERSHIP

We’re grateful to be part of the work you do.

Whether you are reinforcing MAGIC®, planning a new initiative, or simply considering what your team needs next, we appreciate the opportunity to support you.

— The Communico Team